Effective Date: August 25, 2026
We truly appreciate your trust in DesigMart and want you to feel confident when discovering products through our website. Because DesigMart operates as an affiliate marketing platform, we want to be transparent about how refunds are handled for purchases made through our affiliate links.
1. General Policy
DesigMart does not directly sell, process payments for, or fulfill the physical products featured through our affiliate links.
When you click a product or purchase button on DesigMart, you may be redirected to a third-party retailer or seller where the actual transaction takes place.
Therefore, any refund, return, exchange, or reimbursement is subject to the refund and return policy of the retailer or seller from whom you purchased the product.
2.Refunds from Third-Party Retailers
If you wish to request a refund for a product purchased through one of our affiliate links, please contact the retailer or seller directly using their customer support channels.
Refund eligibility may depend on factors such as:
- The retailer’s refund and return policy
- Product condition and eligibility
- Whether the product has been shipped or delivered
- The payment method used
- The applicable laws and regulations
- Any specific terms associated with the product
We recommend reviewing the retailer’s refund and return terms before completing your purchase.
3. Issues with Products or Orders
If your product arrives damaged, defective, incorrect, incomplete, or different from what was ordered, please contact the retailer or seller directly, as they are responsible for order fulfillment and customer service.
DesigMart may provide general guidance where possible, but we cannot directly approve refunds, replacements, or exchanges for purchases completed through third-party retailers.
4. Exchanges or Replacements
Requests for product exchanges, replacements, warranty claims, or defective-item resolutions must be handled according to the retailer’s policies.
If the retailer offers an exchange or replacement, please follow their required procedure and provide any requested order information, photographs, or documentation.
5. Disputes & Chargebacks
If you have an issue with a purchase, we recommend contacting the retailer first and giving them an opportunity to resolve the matter before initiating a payment dispute or chargeback.
DesigMart does not control the retailer’s payment processing, refund decisions, or dispute-resolution procedures.
6. Final Thoughts
Our goal is to provide useful product recommendations and make it easier for you to discover products from reputable retailers. However, once you leave DesigMart and complete a purchase with a third-party seller, the transaction is governed by that seller’s terms, refund policy, return policy, and customer service procedures.
Please review those policies carefully before placing your order.
Need Help?
For questions regarding our affiliate links, product recommendations, or this Refund Policy, feel free to contact us:
📧 Email: desigmartai@gmail.com