Shipping & Delivery Policy
Effective Date: July 26, 2025
Thank you for shopping with us! Since we deal in digital products, this Shipping & Delivery Policy is designed to clarify how and when you will receive your files after purchase.
1. Delivery Method
All of our products are delivered digitally ;there is no physical shipping involved.
- You will receive your digital download instantly or within a few minutes after successful payment.
- The download link will be available on the order confirmation page and also sent to your email address provided during checkout.
- In some cases, you may also be able to access your downloads from your account dashboard (if you create an account on our website).
2. Delivery Time
In most cases, delivery is instant.
However, in rare cases, delivery might be delayed by a few minutes due to:
- Server delays
- Payment processing issues
- Technical errors
If you do not receive your digital product within 15–30 minutes, please:
- Check your spam/junk folder
- Ensure your email was entered correctly
- Contact us immediately at: [your support email]
We’ll make sure you receive your product promptly.
3. Issues with Downloading
If you encounter problems while downloading your product:
- Try downloading from a different browser or device
- Check your internet connection
- If the problem continues, reach out to us immediately
We’re here to help you 100%.
4. Geographic Restrictions
Our digital products are generally accessible worldwide. However, in rare cases, access may be restricted in countries with limited internet access or digital delivery services.
5. No Re-shipping Required
Since all products are delivered digitally, there is no re-shipping. However, if your download link expires or you lose access, we’ll be happy to resend your purchase manually — just contact us with your order details.
6. Contact Us
If you have any questions or haven’t received your digital files, please contact us:
📧 Email: desigmartai@gmail.com